Top Organic pillow related Questions asked by our Customers
What's with the rubber smell?
I feel that the pillow loft is too high
Is the Shredded rubber pillow lumpy?
Question (applies to any of our shredded rubber pillows)
I feel that the pillow loft is too high ...
Its common for brand new pillows to be 'higher' loft - we suggest that you keep the pillow underneath your mattress to help compress the shredded rubber more to your liking - try that for a few days and see how it feels - we've had customers who've done it upto 3 weeks to get it to a level they are comfortable with.
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I feel that the pillow loft is too high
Is the Shredded rubber pillow lumpy?
Question (applicable to any of our rubber pillows and mattresses):
I've noticed a rubber smell off the pillows over the past week ...is that normal? Will it go away?
Answer:
I've noticed a rubber smell off the pillows over the past week ...is that normal? Will it go away?
Answer:
The smell is the natural smell of rubber, its not the bad volatile organic compounds type
- It will disappear over the next few weeks
- Try and air out the room if possible to help expedite it
Question (applies to any of our shredded rubber pillows)
I feel that the pillow loft is too high ...
Its common for brand new pillows to be 'higher' loft - we suggest that you keep the pillow underneath your mattress to help compress the shredded rubber more to your liking - try that for a few days and see how it feels - we've had customers who've done it upto 3 weeks to get it to a level they are comfortable with.
Wouldn't describe it as lumpy - against your face its slightly non-uniform but comfortable. Its malleable yet supportive, so conforms nicely to your face as you sleep.